Full-Service Property Management Essentials Landlords Must Know
Thinking about hiring a property manager, but unsure what full-service property management actually includes? At West Point Property Management, we get this question all the time — so here’s everything landlords should know, straight from the team behind Orange County’s trusted property management services.
Before choosing who to trust with your rental, it helps to understand what full-service really means—and how it compares to other options.
What Is Full-Service Property Management, Really?
Full-service property management means a professional firm takes care of every operational, legal, and tenant-related task tied to your rental — so you don’t have to.
That includes:
- Property marketing
- Tenant screening
- Maintenance coordination
- Rent collection
- Legal notices and compliance
This approach keeps you in control of key decisions, like approving repairs or selecting tenants, while removing the daily workload.
It’s not the same as limited or à la carte options, where basic services like inspections or tenant communication often come with added fees.
With West Point Property Management, everything is covered by one clear monthly fee. No hidden costs. No unexpected charges. Just consistent, reliable support.
Feeling stuck managing tenant requests and late-night maintenance calls?
Call (714) 501-3783 to simplify it all with full-service property management that puts your time, sanity, and property first — without missing what matters most.
What Services Are Typically Included?
A true full-service property management agreement should cover every interaction between you, your tenants, and the property — without extra charges stacked on top.
Here’s what landlords can expect from a complete service package:
- Rental advertising across top listing platforms and local channels
- Thorough tenant screening: FICO scores, income verification, credit reports, employment status, and court history
- Lease preparation using compliant legal forms, plus handling of deposits
- On-time rent collection with direct deposit into your bank account
- 24/7 availability for urgent repairs and emergency issues
- Access to licensed, bonded contractors for all property repairs
- Issuance of 3-day, 30-day, or 60-day legal notices as needed
- Eviction coordination, including court representation
- Property evaluations with move-in/move-out condition reports
- Monthly income reports, plus optional year-end summaries
When reviewing rental property management companies, it’s essential to confirm that all of these services are included — and that none are billed as add-ons.
West Point Property Management includes every item above in a single flat monthly fee. No repair markups. No fees for late rent follow-up. No charge for eviction appearances. Just consistent, predictable service.
Will I Still Be Involved in My Property?
Yes — you’re still involved, just not overwhelmed. A trusted management team handles the daily tasks while keeping you informed and in control of key decisions.
Here’s what stays in your hands:
- Approving major repairs or capital improvements
- Reviewing tenant applications before leases are signed
- Receiving regular updates and condition reports
- Maintaining full ownership and investment control
One landlord in Costa Mesa mentioned she hadn’t needed to speak with her tenant in over eight months — yet she always knew her unit was occupied, rent arrived on time, and maintenance was handled without delay.
That’s the kind of balance this model is built to provide: steady income, fewer interruptions, and a property that runs like it should — without becoming a second job.
Is Full-Service Property Management Worth the Cost?
Fees typically range from 6% to 10% of monthly rent. While some landlords hesitate to take on that cost, the long-term value often speaks for itself — especially when compared to the risks and time involved with self-managing.
Landlords who partner with experienced property management companies for landlords often avoid:
- Missed legal deadlines that lead to costly fines
- Unresolved tenant disputes and court proceedings
- Long vacancy periods between renters
- Paying too much for last-minute emergency repairs
Industry data shows that working with a full-service firm can shorten vacancy times by up to one-third as supported by NAR’s 2023 Rental Housing Report.
Passive income only works when the system behind it is reliable. That’s the purpose of full-service property management: to make your investment work, without working against your time or peace of mind.
Not sure what your rental truly needs or what to expect from a full-service plan?
Schedule your consultation and get straightforward guidance built around your goals—not generic advice..
What Should I Ask Before Hiring a Full-Service Manager?
Not all property management providers operate the same way. Some deliver what they promise — others overpromise, underdeliver, or hide extra fees in the fine print. Asking the right questions up front protects your property and your bottom line.
Here are key things to ask before you sign:
- What exactly is included in the monthly fee?
- Are there extra charges for lease renewals or property inspections?
- Is 24/7 maintenance handled by a live team or a voicemail system?
- How quickly is rent processed and deposited each month?
- Do you apply markups to contractor or repair costs?
- How frequently do I receive property updates or inspection reports?
It’s also smart to ask who manages legal issues — things like court appearances, late rent notices, and security deposit disputes.
Real Feedback From Landlords Like You
“John and his staff @ Westpoint are all true professionals. They go above and beyond to make sure everything runs smooth. As the owner he is hands on and willing to do whatever it takes to provide excellent service! Whether you are a property owner, or lessee you cannot go wrong with this organization. I highly recommend outsourcing your real estates services and needs to West Point!” — LC Capolino
“WPPM is hands down the best property manager I’ve ever hired, and I have been a very happy customer for the past five years. They are knowledgeable, responsible, and detail-oriented so I know our valuable investments are in good hands. They do a great job communicating throughout the entire process: leasing, maintenance, transitions, etc. Lastly, they are also quick to respond and efficient if there are any issues at the property. A big kudos to John for having the best team out there, and a big thank you to Heather, Jana, Dana and Katie for all the great work!” — Davis Colette
These reviews help explain why West Point is consistently ranked among the best property management companies in Orange County.
FAQ
Can I Still Approve Tenants?
Yes. You’ll receive each qualified applicant’s background, income, and rental history before a lease is signed.
Do I Need To Sign A Long-Term Contract?
No. Our service plans are flexible and performance-based — no long-term lock-in required.
Is This Only For Multi-Unit Buildings?
Single-family homes, condos, and duplexes are fully supported. Full-service is just as effective for one unit as it is for twenty.
Get Peace of Mind and Maximize Your ROI
Full-service property management does more than collect rent — it creates a stable system for long-term income, tenant satisfaction, and property protection. For landlords focused on real returns, consistency matters as much as cash flow.
New owners and seasoned investors benefit from having a trusted team in place — one that handles day-to-day operations, responds to urgent needs, and protects the property like it’s their own.
West Point Property Management supports rental owners across Huntington Beach, Irvine, and greater Orange County through property management services built for results — not just coverage. Every unit is managed with care, transparency, and local expertise.
Looking for full-service property management that doesn’t leave you guessing?
Talk to Westpoint today at (714) 501-3783 — your peace of mind is our service standard. Request a quote and put your rental on autopilot.
